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On your arrival

What should I do when I arrive in France?

When you arrive in France, you should make your way to our offices where you will already have made an appointment to sign the originals of your documentation and take delivery of your keys.

How can I organize the logistics for my arrival in Fontainebleau? Where should I meet you to get the keys etc.?


Nearer the time of your arrival, you have to make an appointment during working hours with our office so that you can visit us to sign all relevant documentation and take delivery of your keys.


We cannot guarantee your exact entry time and date, and if you arrive outside of our working hours, you will have to make alternative arrangements until the office reopens.

Where is the office located exactly? 


Our offices are located at 10 passage Ronsin, Fontainebleau, 77300.

Our opening hours are 9.30 – 12.30pm & 2pm – 6pm, Monday to Friday, excluding French Bank Holidays and unforeseen circumstances.

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